Ethical Statement

All therapists at Borders hold professional qualifications in Counselling or Psychotherapy, as well as further training in online counselling. They each work to the highest ethical standards.

We will respect your privacy and culture at all times. Your communications will remain confidential between you and your counsellor or psychotherapist and any records stored securely.

Each of our counsellors and psychotherapists follows the ethical guidelines of their professional bodies, and they can provide you with more information on this before you begin working together if you wish.

We will always protect your identity and personal details. The only exceptions to this are where your counsellor or psychotherapist believes that there is a serious risk to yourself or others, or when we or they are compelled by law to reveal information. In the rare event that your therapist breaks confidentiality, this will be done with your prior knowledge, if it all possible, and only to people who absolutely need to know (for example, your doctor). We require that all of our counsellors and psychotherapists agree to undertake regular supervision, but they would in no circumstances reveal the identity of a client to their supervisor.

It is not always possible to know if working online is the most appropriate way for you to receive support. If your therapist came to believe that face-to-face therapy would be a better option for you, he or she would help you to find a suitable profession in your local area and continue to support you while you made the change to face-to-face therapy.

This website is based in the UK and both it and our professionals are subject to UK law.